By using quadis.eshops.mu, you agree to be bound by our Privacy Policy.

This privacy policy sets out how quadis.eshops.mu uses and protects any information that you give when you use this website.

quadis.eshops.mu is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

quadis.eshops.mu may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2018.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer and purchased items

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services listed on the marketplace.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We accept Credit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer).

quadis.eshops.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway.

Rest assured that your card is safely encrypted as it travels over the Internet.

Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.

Due to Covid-19, the following conditions apply to the use of our electronic commerce platform for your orders.

If you are unsure how to prepare your healthy food, we have recipes available on our page and on our social media.

For a limited period,  Delivery is FREE across the island on orders over Rs.1,200. Orders totalling less than Rs. 1,200 will be charged a shipping & handling fee of Rs. 200.

Our Deliveries will be fulfilled between 24-48 hours within receiving the order.

Order by bundles only. Not customizable.

Delivery of products upon presentation of the identity card.

For hygienic and safety reasons, no return is possible on Food Items.

Our delivery staff will Whats app you for location pin. Upon reaching the location, our staff will call you to open your gate.

Our staff will drop the parcel either in your garage or veranda. Please stay 2 Mts away. Our staff will open the outer cartons, to show you the products.
These are General Food Safety measures which can be applied to all your Dry food shopping.

Our Konjac comes in 3 packaging – Outer Carton, Unit Carton and Plastic pouch. Please discard outer carton and unit carton and keep in fridge. Our Konjac is organic, contains no preservatives and needs to be refrigerated.

Our Bean pasta comes in 3 packaging – Outer Carton, Unit Carton and Plastic Pouch. Please discard outer carton and unit carton.

Our Superseeds come in Plastic Jars. They are air-tight, some jars might be slightly bent. The Jars are not damaged. Jars resume their rigidity once aluminium seal is opened. Please disinfect outer jars as you do for all your purchases.

If you are unsure how to prepare your healthy food, we have made recipes on our page, on our social media. Feel free to email us on info@quadis.mu, it will be our pleasure to help you.

For North/PL Delivery : Contact Kris – 5988 0805
For East /South East Delivery : Warren – 5988 0820
For Centre/West/Sud Delivery : Gilles – 5988 0801 OR Nishal – 5988 0810